Privacy Policy

Last Updated: 01.09.2025

elato Media Group LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and digital marketing solutions.

1. Who We Are

Controller:

elato Media Group LLC
3833 Powerline Road
Suite 201
Fort Lauderdale
Florida 33309
USA

Email: info@elato.media

If required by law, we may appoint a Data Protection Officer (DPO) or representative in your jurisdiction.

2. Information We Collect

We may collect and process the following categories of personal data:

• Contact details: name, company, email address, phone number, postal address.

• Account and project data: client login details, project information, communication history.

• Billing data: invoices, payment records, tax-relevant details.

• Website usage data: IP address, browser type, device identifiers, session logs.

• Marketing and analytics data: cookies, pixel tags, advertising identifiers, behavior on our website.

We do not intentionally collect sensitive personal data unless required and with explicit consent.

3. How We Use Your Data

We process your data to:

• Provide SEO, analytics, and digital marketing services.

• Manage client relationships, including contracts and billing.

• Communicate with you about projects, services, and updates.

• Analyze performance, user behavior, and campaign effectiveness.

• Improve website functionality and security.

• Conduct advertising and retargeting campaigns (with consent where required).

• Comply with legal obligations (e.g., accounting, regulatory requirements).

4. Legal Bases for Processing

Where applicable (e.g., EU/EEA, UK, Switzerland), we rely on:

• Consent – for cookies, newsletters, retargeting.

• Contract performance – to deliver requested SEO and marketing services.

• Legal obligation – e.g., tax or record-keeping duties.

• Legitimate interest – for website security, fraud prevention, and business operations.

5. Tools and Third-Party Services We Use

We may use third-party providers, including:

• Google Analytics 4 (GA4) – website usage statistics.

• Google Tag Manager – management of tags and scripts.

• Google Ads Conversion Tracking – performance measurement.

• Meta (Facebook/Instagram) Pixel – advertising and retargeting.

• LinkedIn Insight Tag – B2B campaign analytics.

• Hotjar / Matomo (if applicable) – behavior tracking and heatmaps.

• CRM/Email providers – e.g., HubSpot, Mailchimp, or similar.

These services may transfer data outside your country. For international transfers, we rely on safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or the EU–U.S. Data Privacy Framework (where applicable).

6. Cookies and Tracking

We use cookies and similar technologies to:

• Enable website functionality.

• Analyze visitor interactions.

• Personalize content and advertising.

You can manage or disable cookies via your browser settings or our Consent Management Tool. Where legally required (e.g., EU/EEA, UK, Switzerland), we request your consent before setting non-essential cookies.

7. Data Sharing

We share data only with:

• Service providers (e.g., hosting, analytics, payment processors).

• Business partners (e.g., advertising networks with your consent).

• Authorities where required by law.

• Affiliates or contractors under confidentiality agreements.

We do not sell personal data.

8. International Data Transfers

Because we work with international clients and service providers, your data may be transferred to countries outside your residence, including the United States. We implement safeguards such as:

• Standard Contractual Clauses (SCCs).

• Adequacy decisions by regulators.

• Your explicit consent where legally required.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes set out in this Policy, or as required by law (e.g., tax obligations). After retention periods expire, data will be securely deleted or anonymized.

10. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.

• Request correction or deletion.

• Restrict or object to processing.

• Withdraw consent at any time.

• Request portability of your data.

• File a complaint with your local data protection authority.

Region-specific rights:

• EU/EEA, UK, Switzerland → GDPR rights.

• California (CCPA/CPRA) → right to know, delete, correct, opt-out of “sale” or “sharing” of data.

• Other U.S. states → similar rights under applicable laws.

To exercise your rights, contact us at info@elato.media.

11. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

12. Children’s Privacy

Our Services are not directed at children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by email or via a notice on our website.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

elato Media Group LLC
3833 Powerline Road
Suite 201
Fort Lauderdale
Florida 33309
USA

Email: info@elato.media

If you are based in the EU/EEA or UK, you may also contact your local supervisory authority.
If you are based in California, you may exercise your privacy rights under CCPA/CPRA by contacting us directly.